Australia

How to order a Richway Products like the Amethyst BioMat® in Australia or New Zealand

Hooray!

You are ready to purchase a Biomat®, Alkal-Life 7000sL™, Rejuvena™ Premium, Amethyst Pillow, Quantum Energy Pad®, Detoxi Salt™ or any other Richway product and you live in Australia. We can help you to easily place your order.

First, here are a few important things to know:

  • You need to order a 220V model of the Richway products to meet your electrical needs. (note Orgone Biomat® is not currently available in 220V – due to be released in 2018)
  • The plug on your product will be different from the Australian plug, however, an adapter comes in the box with your product, so it will be ready to use right away (you do not need to purchase an adapter- it is included).

Here's the process:

Step 1
Tell us which Richway Products you are interested in.

If you are interested in a Biomat®, you can download the Biomat® Size Guide to understand what questions to consider as you assess what models are the best fit for your needs.

You are also welcome to contact Jennifer at Liv Healthy for personalized service. She is available by phone, Skype (upon appointment) or email.

To order Richway Products in Australia and New Zealand, there are a few steps to help you understand what the final costs will be for your order.

Liv Healthy will request a shipping quote for the products you are interested in. (You will need to provide your complete address including postal code to get an accurate shipping quote).


Step 2
Liv Healthy will provide you with a quote for your order for your review

We will provide you with the total costs (taxes and duty may apply, although the Biomat® is considered a medical device, so duty is not likely on this item).

Pricing will be in US dollars $.


Step 3
Liv Healthy will prepare your order form for your review and to submit to Richway.

With your approval, we will prepare an order form with the items you would like to order for your review to submit to Richway with payment.

Your credit card will be charged in US$ and converted by your credit card company into Australian dollars. The company that will appear on your credit card is Richway and Fuji Bio.


Step 4
Expect delivery 7-14 days after processing.

Once your order has been processed, you will receive your order within 7-14 business days, as long as there are no customs delays. You will receive email notifications with an estimated delivery date.


Here is more information from Richway's head office regarding shipping to Australia:

AUSTRALIA

Richway's shipping quote for Australia/New Zealand does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country's customs department for estimates or more info regarding these fees.

EMS/Australia Post/TOLL IPEC Shipping Service:

Richway has selected items stocked at a warehouse in Brisbane. All other items are shipped from Korea. Shipping quotes will vary greatly depending on where the item ships from.

Items Shipped from Brisbane Warehouse (Selected items only)

Select items are shipped from the Brisbane warehouse. These are usually shipped within one week of credit card settlement excluding weekends and holidays. Orders are delivered up to 7-14 days after credit card settlement.

These items are shipped via Australia Post/TOLL IPEC

Items shipped from Korea:

Items that must be shipped from South Korea are usually shipped within one week of credit card settlement, excluding weekends and holidays. Orders are delivered up to 7-14 business days after credit card settlement- if there are not any customs delays.