How Long Does it Take to Receive My Biomat® Order?

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How Long Does it Take to Receive My Biomat® Order?

You’ve done your research and you’re ready to place your order for your Biomat®.  You may be wondering, how long will it take for me to receive my Biomat® order?

Here’s Richway’s current shipping policy.

Richway strives to ship your Biomat® order between 7-14 days from the date when you place your order.  

It often arrives between 7-14 business days after you place your order for orders in North America (Canada and the United States).

Orders in the United States can be shipped expedited for a fee of $25 for each item (so if you order a Professional Biomat® and an Amethyst pillow, the fee would be $50), and your order will arrive within 3-5 business days.

For international shipments (outside of North America) it takes approximately 14 business days from the point of the shipment reaching UPS.  So, after it’s been processed at Richway and then it’s actually been picked up by UPS, it takes about 14days.  This is only if there are not any customs delays. Customs can add extra time to processing your shipment.

Orders are shipped from one of five locations, depending on the final destination:

United States of America

The Netherlands




North American orders and most International orders are delivered through UPS.  You will receive an email notification from UPS (as long as you provide your email on your order form) indicating where your order is in the shipping process and when to expect delivery.

For orders outside of the United States, you will need to be present to sign for the delivery and UPS will also collect any local taxes and duty that may apply.

To place an international order, please contact me, as I will need to request a shipping quote for the address it is being sent to.  Plus there are different steps to order your Biomat® internationally.

To place an order to be delivered within North America, for fastest order processing, use my secure online order form.  Or if you prefer to call me with your credit card information, you can contact me.

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