3 Important Questions to Ask Before You Order Your Richway Amethyst Biomat®

Work Injury claim Form
Claiming the Richway Amethyst Biomat® or Mini Biomat® on Insurance MVA Worker’s Comp or WSIB
January 31, 2018
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Do Your Research Before You Buy the Richway Amethyst Biomat®
January 31, 2018

3 Important Questions to Ask Before You Order Your Richway Amethyst Biomat®

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You have done a lot of research to investigate different health tools to help you get back to optimal health. You’ve decided to purchase a Richway Amethyst Bio Mat and you are ready to place your order. You’ve noticed that there are different websites with different information and you’re not sure why there are differences. Here’s some important information for you to know so you are fully informed before you place your order.

Please know, that I’ve been a Richway Biomat® distributor since 2008. Over the years I’ve received many phone calls and emails from people who have ordered a Biomat® and then had questions but when they contacted the company they purchased their Biomat® from they get no response. I help them the best I can because I stand behind Richway product and believe in it with all of my heart. And I don’t want the integrity of one individual to stand in the way of someone having a positive Bio Mat experience.

I have also received many inquiries from confused people who don’t understand why there are so many different products called a Biomat®.

Some people ask me if I can give them a better price for the Biomat® or what’s my best price for the Bio Mat or how can I get a cheap price on the Biomat®, and the truth is that Richway International sets the pricing for the original Biomat®. So, as a distributor I’m not able to offer a deal on the price of a new Biomat®. If I do offer a deal on a new Biomat® and sell it through a website like eBay or Amazon for instance, I would no longer be able to be a Biomat® distributor. I would have that privilege revoked.

Here are 3 important questions to ask before you purchase your Richway Amethyst Biomat®:

1. Are you ordering this mat directly from Richway International or Richway USA?

This is an important question to ask because when it’s ordered from Richway International, then you get the full product warranty. If it’s not ordered directly from Richway, then the warranty is not in your name. So, if after a year or two your Biomat® needs to be serviced and the company you purchased it from is no longer around, you will not get the warranty coverage or trade-in value (in 2018 it’s 30%) you are entitled to.

Plus, if you decide to become a Richway distributor, you need to have this purchase registered with Richway to get credit for it in their compensation plan.

You see, there are some distributors who make a lot of sales online and through these sales they are able to purchase additional products for a very low cost. They sell you the Biomat® and you think you’re buying the product with a full warranty and full service from Richway, but you’re not.

You also want to ensure that you are ordering an authentic, real Amethyst Biomat®, and not a lesser quality imitation Biomat®. It is confusing for consumers because there are many websites that have imitation products (learn more here), that copy the marketing information from Richway. Look for the Authorized Richway Distributor Logo, like what is at the bottom of this page, to be sure that you are working with someone who sells authentic Biomat®s.

2. Where is the Biomat® being shipped from?

In North America, Richway ships from Illinois, USA. They do not have a Canadian warehouse. If someone tells you that it’s shipping from Canada, then that’s a sign that it’s not being ordered directly from Richway International.

Richway also ships from their European Distribution Centre in the Netherlands.

In 2016 they added a distribution centre in China and in Australia. They will also ship some orders from Korea where they are manufactured. It depends on the final destination.

If you are in Hawaii, you can expect to pay your state taxes on the Biomat®.

All Canadian purchasers can expect to pay the sales taxes that are applicable in their province or territory (the Amethyst Biomat® is considered a Health Canada approved medical device and is exempt from duty). Plus UPS charges a brokerage fee. You can learn more on the Canada/US pricing page.

3. Can you send me a receipt for my order?

You NEED to have a receipt from your order. This is your warranty for your product!

There is a special number on the order form that begins with the letter RI and that’s your customer number with Richway. You will also notice that it says Richway International or Richway USA at the top of your order form.

Clients who order through my website receive an email copy of their order in their inbox. And for my clients who prefer to provide me with their credit card information on the phone, I email them a copy of their order form, so they have it on hand for warranty purposes.

Be sure to ask these questions before you place your order for a Biomat®. Speak to someone live. Get to know who you is helping you.
If you would like great customer service, I’d be happy to assist you with any questions you may have about the Richway Amethyst Biomat®. I can help you place your order wherever you are in the world.

I respond to my customer’s inquiries promptly.

You can contact me through this link or at 1-800-595-1619 (Canada and USA) or ++ 905-315-1619 (I’m in Canada) outside of North America.

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